FAQ

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BUY AND ORDER FROM THE WEBSHOP HOLLANDIRECT
Why the webshop HOLLANDIRECT is closed after 11.00 am?
 
At what time can I reconnect again?
 
Can I cancel purchases from the webshop HOLLANDIRECT?
 
My webshop access is blocked. What to do?
 
What are the opening hours of the webshop HOLLANDIRECT?
 
When are available the auction order lists?
 
How to order on the auction order lists?
 
Can I order a sub-packaging rather than a full packaging?
 
Can I have a customized order list that I can recall to save time?
 
QUANTITIES
Why do I have to buy full packaging from the Cash & Carry Hollandirect?
 
Can I order by the way with sub-packaging?
 
What's the minimum of volume to order from HOLLANDIRECT?
 
What is the best time to order from HOLLANDIRECT?
 
If I don't want a full packaging from the auction order list, what to do?
 
If I type 1+, how many flowers will I receive?
 

QUALITY
Are there any indications of quality in Holland?
 
What are the indications of opening flowers?
 
What is the standard of quality of HOLLANDIRECT?
 
HOLLANDIRECT never buys A2 or B in big volume?
 
LOGISTIC
Who are the carriers working with HOLLANDIRECT?
 
What to do with the CMR form which contains all my trolleys and tablets delivered?